bluesound.in

PRIVACY POLICY

All content on this website is owned or controlled by Bluesound India, a Division of Lenbrook Industries Limited, and a Member of The Lenbrook Group of Companies (“Bluesound India”). Bluesound India provides access to and use of our website and products subject to the following Privacy Policy. Bluesound is dedicated to safeguarding your personal information. The subsequent privacy policy outlines how Bluesound collects, uses, and safeguards the personal information you provide when using this website and our products. This privacy policy should be read in conjunction with our Terms of Use Policy.

Website

Types of Information We Collect
We collect two types of information from you:
  • Information you submit to us
  • Information our site gathers automatically
  • Information You Submit

    You may submit personal information directly to Bluesound India through our website, for example, when you provide your email address for updates, register your product under the “Support” tab, or contact us under the “FAQ” tab. Bluesound uses this information to:

  • Contact you
  • Provide customer support on the use of our products and services (including through a third-party chat application)
  • Provide information about our products and services
  • Respond to your queries
  • On occasion, you may also submit information in connection with special offers, promotions, or contests. This information allows us to administer these programs, and we may use it to send you further marketing material.

    A third party is the authorized reseller and vendor of record for all sales made through this website. The third party manages personal information you provide during the order process, following their Privacy Policy available at www.digitalriver.com/privacy-policy. As per this privacy policy, the third-party vendor provides us with contact and sales information, shipping instructions, and your preferences for future marketing information.

    Information our Site Gathers Automatically

    While everyone is welcome to search and use the Bluesound India site without charge, as you browse the site, we automatically record the Internet address of your computer and other standard tracking data. This information is used to:

    • Evaluate interest in various products and services
    • Measure the use of our sites
    • Improve the content of our web site

    Usage tracking data is not associated with individually identifiable or personal information, ensuring your privacy.

    Cookies and Pixels

    Bluesound uses standard technology like ‘cookies’ to collect information about how you use the site. Cookies do not reveal personal information and are used to enhance your browsing experience. The Bluesound website may use cookies associated with YouTube and/or Vimeo for embedded videos. (Please refer to their respective policies at https://policies.google.com/privacy and https://vimeo.com/privacy.) Additionally, the Bluesound website utilizes Facebook, Twitter, and Google Analytics pixels for user and website analytics.

    If you prefer not to accept cookies, you can adjust your browser settings, but please note that this may affect the functionality of the site.

    Click-through URLs

    In some customer email communications, Bluesound uses click-through URLs to measure the level of interest in specific topics and the effectiveness of our communications. Bluesound does not share this data with anyone, and it is not matched to particular email addresses.

    Need for Personal Information

    While personally identifiable information is not required to access our public sites, withholding such information may limit access to certain sections, prevent us from sending you information, or contacting you.

    Use of Personal Information
    Bluesound uses your personal information for the purposes for which it was provided or as outlined in this Privacy Policy. If you provide us with your email or other contact details, we may use it to send you updates on Bluesound products and services. You can decline to receive this information, and we respect your wishes. Regardless of your choice, you can request to discontinue receiving information about Bluesound products or services at any time.

    The information collected may be shared with Bluesound distribution partners within Bluesound India. We may provide individually identifiable information to third parties as required by law or to our legal or tax advisors for business purposes.

    Bluesound does not disclose personal information about site users to third parties without specific permission, except for cross-context behavior advertising service, which, while considered a third party under the CCPA, does not contain personal data used for any reason other than advertising specific to Bluesound. Bluesound does not sell personal information to marketers or periodical publishers.

    Third-party display advertisements on our site may collect user information if clicked. We do not control the data collected through these advertisements, and you should review the privacy policies of advertised sites.

    If you sign up for firmware updates by email, your name and email address may be shared with a third-party business partner solely for protecting their intellectual property.

    Acceptance and Consent

    By using this website, you signify acceptance of this Privacy Policy and the Terms of Use. If you disagree with any terms, please discontinue use. By submitting information to Bluesound, you consent to the collection, use, disclosure, and retention of that information as described in this Privacy Policy.

    If you have questions or concerns about your personal information or wish to stop receiving information about Bluesound products or services, contact us at the provided address.

    Protection of Children Online

    The Bluesound website is intended for adults, and children should seek parental permission before providing personal information. Bluesound does not knowingly send direct mailings to anyone under 16.

    Security and Encryption

    Bluesound protects customer data using password and firewall protected servers with encryption technologies. While reasonable efforts are made for a secure environment, absolute security cannot be guaranteed, and users assume the security risk.

    Take precautions to protect your personal data online, change passwords often, and use a secure browser.

    Links:

    This site contains links to other websites, and Bluesound is not responsible for the privacy policies or content of third-party sites. Review the privacy policies of third-party sites before disclosing personal information.

    Privacy Policy and Terms of Use :

    This Privacy Statement coexists with our Terms of Use, governing Bluesound’s website practices. Familiarize yourself with these documents.

    Products and Software Applications :

    Information We Collect

    Bluesound products transmit non-personal information for software upgrades and error monitoring. Bluesound software applications transmit non-personal information to monitor reliability and plan improvements.

    For products with statistics collection enabled, we collect system configuration and usage information for ongoing product improvements. No personally identifying information is collected as part of this statistical data.

    This information is stored in databases, including cloud databases, located in the United States or elsewhere. Retention and deletion policies are outlined.

    Updates and Contact

    This Privacy Policy was last updated on July 9th, 2018. Bluesound reserves the right to update this Privacy Policy and the Terms of Use. Check our pages periodically for changes. Continued use following changes indicates acceptance. For questions or issues regarding personal information, contact the Privacy Officer at the provided address.

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